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Cleaning or Changing Scrubs? FAQs  or WhatsApp 

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  • How can i wash my scrubs?
    To keep your scrubs in top condition, wash at 40°C for 30 minutes with similar colors—avoid mixing with dark fabrics. Skip the bleach, tumble dry gently, and use a warm iron if needed.
  • How are Medie Scrubs different from other scrubs?
    Medie Scrubs are designed to do more than just look good — they’re engineered to support your performance, hygiene, and comfort from shift to shift. Here's how we’re different: Purpose-Driven Fabrics: Our three signature fabrics — EaseX, FlowX, and LeapX — offer tailored benefits for different roles, from relaxed lifestyle comfort to clinical-grade performance. NBST™ Antimicrobial Technology: All our scrubs are treated with nano silver-based antimicrobial protection that helps resist bacteria, odor, and microbial growth — keeping you fresher for longer. FIR Technology (FlowX & LeapX): Our FIR-infused fabrics support thermoregulation, promote microcirculation, and may aid in muscle recovery — reducing fatigue during long hours. Stretch & Comfort: With 2-way or 4-way stretch and lightweight weaves, Medie scrubs move with you — not against you. Built-In Durability: Designed to withstand 30–100+ washes without losing shape, softness, or performance. Modern, Functional Style: Contemporary fits, smart details like zipped or hidden pockets, and clean silhouettes crafted for both professionalism and ease.
  • How do we Ensure secure communication with our customers?
    At Medie, your security is our top priority. We communicate only through our official phone number, +91 90160 31794, and email care@medie.life. All payments are processed securely through our website using RBI-approved gateways. If you receive any suspicious messages, do not respond—always verify with us using our official contact details.
  • What are EaseX, FlowX and LeapX?
    EaseX is our lifestyle-inspired scrub fabric—soft, breathable, and perfect for light-duty days, students, or post-shift wear. Think casual comfort with medical function. FlowX is our classic clinical essential. Durable, wrinkle-resistant, antimicrobial, and lightweight with 4-way stretch—ideal for long shifts and everyday performance. LeapX is our premium performance fabric. Scientifically engineered with FIR tech and advanced silver-based protection, it supports circulation, muscle recovery, and extreme durability.
  • What are Medie Product made of?
    Medie Regular Scrubs are crafted from a lightweight polyester-viscose blend for all-day comfort. Our Ecoflex Scrubs, made from 100% recycled ocean waste polyester, offer softness, sustainability, and durability. For added comfort, our short and long-sleeve underscrubs are made from 100% premium Pima cotton."
  • What Options are available for custom Embroidered products?
    We have Free Embroidery of all types for each fabrics which you can Customize on the Product Page and For Additional embroidery inquiries, reach out to us at care@medie.life or +91 90160 31794 for new orders or modifications within 24 hours of purchase.
  • What size would fit me?
    Thank you for your interest in our product! Check the sizing details on the product page to find your perfect fit.
  • Can i cancel my Order?
    We can only process cancellations or modifications if your order has not been dispatched. Since we aim to ship orders quickly, please reach out as soon as possible if you need any changes. Contact us at care@medie.life or WhatsApp us at +91 90160 31794, and we’ll be happy to assist you
  • Can I change the Shipping Address of my Order?
    We process orders quickly, usually within 24-48 hours, so address changes are only possible before dispatch. If you need to update your address, reach out to us as soon as possible at care@medie.life or call us at +91 90160 31794, and we'll do our best to assist you!
  • Where is my order
    We're excited you're keeping an eye on your order! You can Reach us out at +91 90160 31794, and email care@medie.life We will Provide you with your Tracking Details than Track it anytime.
  • I received an "Order Delivered" but i haven't Received my package, now what?
    We deeply apologize for the inconvenience caused! in such case please contact our team so we can connect with the delivery partner and get your order delivered as soon as possible. Please connect at care@medie.life or WhatsApp us at +91 90160 31794.
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